Conflicts and tense situations are a normal part of working life. In good and effective teams, people sometimes disagree. The key is how we deal with tense situations. Resolving disagreements and conflicts enables learning and builds trust between team members.

One debate is another's conflict

Where there are people, there will sooner or later be conflict. We are all different in terms of what each of us finds unpleasant or tense. One person may see disagreement as an interesting debate and an opportunity to challenge the opinions of others, while another may see it as a stressful conflict. Conflict is defined as a conflict between different parties, for example over shared goals, values or differing perceptions.

We are also different in how we act in tense situations. Each approach has its own strengths and weaknesses in different situations. It is essential for trust and team chemistry to recognise and accept the diversity of team members in this area too.

Unresolved conflicts put a strain on the team

Conflicts and disagreements can have a negative impact on teamwork and cooperation. Avoiding tense situations and conflicts often leaves disagreements under the surface, which is why it is important to face and deal with them in a timely manner. Facing conflicts constructively can be a trust-building team asset. Dealing with tense situations appropriately and finding solutions together can lead to improved team performance and trust. This is also what is meant when we talk about the psychological safety of the team. 

Conflict resolution skills should be practised together - simulation helps

Conflict resolution skills are skills that can be developed together. SmoothTeam's new simulation Tensions leads the team to discuss issues such as:

• What kind of situations do you find tense? 
• How does everyone naturally react in tense situations? 
• How can the team best deal with difficult situations?

These discussions help the team to understand each other's strengths and natural ways of dealing with tense situations.

The exciting situations are open to all SmoothTeam monthly users for free use.

More information can be found here: https://smoothteam.net/jannitteiset-tilanteet/